Thijs Feryn is a technical evangelist at a Belgian webhosting company called Combell. His goal is to bring technology to the people and people to technology. He focuses on bridging the gap between code and infrastructure. Thijs is also involved in many open source communities and leads the PHPBenelux community. He speaks, listens, writes, codes, teaches, organizes and more!
The customer journey map has been a hot topic in the last few years. It is a tool to identify key interactions that the customer has with the organisation, and to visualize the user’s feeling, behavior and needs at each step in the journey. It helps to tell the story of the customer during different phases of the design process. Like with many other tools, you have to find out how to make it work in the context of your own organisation.
Earlier this year, myself and my Colleague Christopher we’re lucky enough to find ourselves in Hannover, Germany for the 2016 PowerShell Conference Europe [http://www.psconf.eu/]. This event hosts PowerShell lovers from all around the world and really brings out the inner nerd in all of us.
In January this year, Coolblue sponsored the PHP-Benelux conference in Antwerp where one of our Technical Pathfinders, Victor Welling was interviewed by Thijs Feryn, the organizer of the conference.
As part of our regular Throwback Thursday nuggets, you can check out the interview here!
Two years ago there were 38 of us in the IT development department of Coolblue. As a company we grew very fast and our backlogs were long and expanding. We had to do something about that and we decided that we wanted to hire 100 more developers. And we did!